Data Deletion Policy
If you have connected your Instagram account through our platform and would like your data removed, you may request deletion at any time.
What data we store
To provide our Instagram integration services, we may store and process certain account-related data, including:
- Instagram access tokens
- Instagram account identifiers
- Cached media, including posts, captions, thumbnails and image URLs
- System logs related to authentication, synchronisation and connection status
How to request deletion
To request deletion of your data, please email [email protected] with the subject line Data Deletion Request and include the details of the account you would like removed.
What happens after your request
Once we receive your request, we will verify your identity and ownership of the connected account. After verification, we will:
- Revoke and remove associated access tokens
- Permanently delete cached media and stored account data
- Disconnect any active integrations linked to the account
Processing timeframe
Data deletion requests are generally processed within 7 to 14 business days.
Contact us
If you have any questions about this policy or need help with a deletion request, please contact [email protected].