Dobble does not publish a fixed timeframe for every email hosting setup or migration because the work depends on the current environment, the number of users, mailbox size, DNS access, provider limitations and how much testing is required before cutover.
For a new business email setup, the process may be relatively straightforward if the domain is already under control and the required DNS records can be updated promptly. For an existing business with active mailboxes, older providers, multiple devices, shared mailboxes, aliases, website form notifications or unclear DNS access, the project requires more planning to reduce operational risk.
Dobble’s process is structured to minimise disruption rather than rush the change. The main stages are:
- Requirements assessment: Dobble reviews what the business needs from email, including the number of users, current provider, domain setup, mailbox requirements, device access and any known problems such as emails landing in spam.
- Audit of existing email, domain and DNS settings: Before changing anything, Dobble checks the existing configuration where access is available. This helps identify missing or incorrect records, legacy provider settings and risks that could affect sending, receiving or migration.
- Provider selection and setup: Dobble primarily uses Microsoft 365 for business email hosting, although other reputable third-party providers may be used where client requirements call for them. Mailboxes, users and required settings are prepared before the final changeover where practical.
- DNS configuration: Email relies heavily on correct DNS records. Dobble configures records such as MX, SPF, DKIM and DMARC so the domain points to the correct mail service and has proper email authentication in place. These records help improve deliverability, but they do not guarantee inbox placement.
- Migration and cutover planning: Where an existing email service is being moved, Dobble plans the changeover carefully. Services may be prepared in parallel before the final cutover where practical. The timing is coordinated to reduce business impact, but DNS propagation, third-party provider behaviour and internet caching can still cause temporary interruptions.
- Testing: After setup or migration, Dobble tests mailbox access, sending, receiving and authentication. This stage is important because an email system can appear active while still having issues with authentication, spam filtering, website form notifications or device configuration.
- Ongoing management and support: Once the email environment is live, Dobble can continue managing the technical side of the service, including DNS authentication, user management, provider configuration updates and support for email-related issues.
During the project, timely client access is important. Dobble may need access to the domain registrar, DNS provider, current email provider, administrator accounts, user information and any devices or applications that send email on behalf of the business. Delays in receiving credentials or approvals can affect the overall timeframe.
Dobble’s approach is also designed to reduce provider blame-shifting. Because business email often depends on the domain, DNS, website forms and hosting environment working together, having one technical partner manage those connections can make diagnosis and support clearer.
It is important to understand the limits of any email migration. Dobble can configure and manage the environment with reasonable care, but email services supplied through Microsoft 365 or other third-party platforms remain subject to those providers’ availability, policies and technical limits. No provider can guarantee uninterrupted email availability, guaranteed inbox placement, guaranteed delivery or perfect spam filtering outcomes.
For hosting, maintenance, domain and email clients, Dobble provides support 24 hours a day, 7 days a week. Emergency support is available, with response times typically within 4 hours. Emergency work outside an SLA is charged on an ad hoc basis, with quotes, predictions or capped timing supplied before work begins where applicable.
If you are planning an email migration, the best next step is to discuss your current setup, how many mailboxes are involved and what problems need to be solved. Dobble can then recommend a suitable migration approach and outline the likely stages for your business.