FAQ

What should I prepare before starting a project with Dobble?

Before starting, prepare your business goals, current website details, domain, hosting and email access, brand assets, content, service information, target locations, competitors and decision-maker details. Dobble uses this information during consultation, audits and project planning to structure the right approach for web design, development, SEO, hosting, domains, email or custom software.

The best way to prepare for a project with Dobble is to gather the information that helps the team understand your business, technical setup and growth goals. Dobble’s approach is strategy-led, so preparation is not just about supplying files. It is about giving the team enough context to plan your website, SEO, hosting, domain, email or custom software project properly from the start.

Start by clarifying what you want the project to achieve. For example, you may want more qualified enquiries, stronger Google visibility, a faster website, a better online store, fewer hosting issues, improved email deliverability, a new brand identity or a custom Laravel application to support business operations. Clear goals help Dobble recommend the right structure, platform and level of support.

If you already have a website, it is useful to prepare details about what is working, what is frustrating and what you want to change. This may include slow load times, poor search visibility, broken forms, outdated design, difficult content editing, low enquiry volume, plugin problems, checkout issues or uncertainty about who controls your domain, hosting or email.

Helpful items to prepare include:

  • Your main business goals and priorities.
  • Your current website URL, if you have one.
  • Details of your services, products, target customers and service locations.
  • Examples of competitors or websites you like, and why.
  • Existing logos, brand guidelines, colours, fonts, images and design files.
  • Website copy, product information, team details, testimonials or case study material, where available.
  • Access to your domain registrar, DNS, hosting, analytics, Google Search Console, email provider or other relevant systems.
  • Known technical issues, such as email problems, malware, downtime, slow pages or failed migrations.
  • Your preferred budget range, timing expectations and internal approval process.
  • The main person responsible for feedback and decisions.

You do not need to have everything perfect before contacting Dobble. Many clients come to Dobble because their current setup is unclear, fragmented or difficult to manage. If you are unsure who controls your domain, where your website is hosted or why your emails are going to spam, Dobble can review the situation and recommend next steps. Where applicable, this may involve a website audit, SEO audit, domain and DNS audit, email deliverability audit, security audit or technical performance review.

For website and SEO projects, Dobble will usually need to understand your service offering, keyword opportunities, target locations, competitors and conversion goals. This supports Dobble’s “Structure Before Aesthetics” and “Search-First Strategy” approach, where site architecture, search intent, performance and conversion pathways are planned before visual design is finalised.

For hosting, domain or email projects, access and accuracy are especially important. Dobble follows a planned migration process to minimise disruption, including auditing existing services, preparing the new environment, taking backups where possible and coordinating DNS changes carefully. However, temporary interruptions can still occur due to DNS propagation, third-party providers or internet caching, so early planning is valuable.

After your initial consultation, Dobble may provide a tailored proposal. Once accepted, the onboarding process can include a client questionnaire, collection of required assets and access credentials, technical audit where applicable, project planning and setup of secure staging or development environments. Websites and applications are developed and tested in a staging environment before deployment, with client review and approval before launch where possible.

If you are ready to begin but are unsure what you have access to, start with what you know. Dobble can help identify gaps, explain what is needed and guide you through the preparation process. To get started, request a consultation or send Dobble a message with a short summary of your project, goals and current situation.

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